BFSI BPO Services India | Banking Financial Services Outsourcing

Name: Outer Orbit Technologies
Address: C/O MIMEC Cable, 5th Floor, Plot No. 3/P, Namkum Industrial Area, Ranchi, Jharkhand, 834010, IN
Telephone: +917979771209
Price range: ₹₹

BFSI BPO Services - Outer Orbit Technologies

Compliance-ready operations

BFSI BPO services for regulated financial workflows

Banking, Financial Services and Insurance organisations need accuracy, traceability and speed in equal measure. Outer Orbit Technologies supports BFSI teams with secure processes that align with RBI, IRDAI, SEBI and PMLA/AML requirements.

KYC, AML and cKYC processing with controlled audit trails
Loan servicing, insurance claims and policy administration support
Dedicated workflows for regulated document handling and QA

Talk to us View related service

What we handle

Core BFSI capabilities

KYC / AML Processing

Complete KYC digitisation, Aadhaar/PAN verification, cKYC upload and AML screening workflow with full audit trail management.

Loan File Management

Application processing, document collection, credit file verification and end-to-end loan servicing support for banks and NBFCs.

Insurance Claims Support

Claims lodgement, document verification, surveyor coordination and settlement processing for general and life insurance firms.

Compliance Documentation

Regulatory filing support, compliance audit documentation and RBI/IRDAI/SEBI reporting assistance with zero-tolerance accuracy.

Why BFSI teams trust Outer Orbit Technologies

BFSI outsourcing requires partners who understand the regulatory landscape — not just the process. Our specialists are trained on the specific compliance frameworks applicable to your segment and operate with secure document controls, QA checkpoints and audit-ready reporting from day one.

Regulatory training built-in

Every team member is trained on RBI, IRDAI, SEBI and PMLA compliance frameworks relevant to your operations.

Specialised KYC & AML teams

Dedicated KYC/AML and loan processing units — not generalist staff — handling sensitive financial workflows.

BFSI-grade data security

Dual-factor auth, no USB/egress policy, encrypted transfer (SFTP/TLS) and ISO 27001-aligned ISMS.

Surge-ready in 5 business days

20–30% trained surge capacity above baseline — activated with advance notice for peak periods.

Start a conversation

Industries

Download

BFSI Brochure

Download

Case Studies

Download

Get a Free Quote

We respond within 2 business hours

Full Name *

Phone Number *

Business Email *

Service Required

Message (optional)

Or call: +917979771209

Common questions

Frequently asked questions

RBI master directions for banking BPO operations, IRDAI regulations for insurance claim and policy servicing processes, SEBI frameworks for securities-related back office work, PMLA and RBI AML guidelines for KYC/AML processing, and TRAI guidelines where applicable for financial telemarketing.

Full KYC document digitisation and data extraction, Aadhaar OTP/biometric verification (where client has integration), PAN verification, video KYC support coordination, cKYC (CKYCRR) record upload and KYC re-verification campaigns for lapsing records.

Yes, we handle early-stage (bucket 1: 1–30 DPD) soft collections, mid-stage (bucket 2: 31–60 DPD) follow-up calling and reminder campaigns. We do not handle hard collections, litigation-stage or legal notice follow-up. All collections calling follows RBI Fair Practices Code guidelines.

Dual-factor authenticated workstations, no USB/personal device policy on floor, encrypted file transfer (SFTP/TLS), full audit trail on all document access, role-based access controls, background-verified staff and ISO 27001-aligned ISMS with annual third-party audit.

Yes, we maintain a trained surge capacity of 20–30% above baseline staffing levels that can be activated within 5 business days with advance notice. We recommend quarterly capacity planning sessions to anticipate peak requirements.

Banking, Financial Services
& Insurance

BFSI BPO services for regulated financial workflows