Working: 9.30am - 6.30pm
Working: 9.30am - 6.30pm
Where innovation meets compassion. We're building more than a BPO company — a movement of talented individuals transforming customer experiences worldwide.
At Outer Orbit Technologies, we believe that exceptional customer experiences begin with exceptional employee experiences. Our culture isn't defined by perks or policies—it's built on genuine care, radical transparency, and the belief that when our people thrive, our clients succeed.
We're headquartered in Jharkhand not by chance, but by choice. We're proving that world-class BPO operations can flourish outside metro cities, creating opportunities in regions hungry for growth while delivering global-standard results.
These aren't just words on a wall—they're the DNA of every decision we make
Before metrics, before profits, before everything—we prioritize the well-being of our team. Work-life balance isn't a buzzword; it's a promise. Mental health matters. Growth matters. You matter.
Good enough isn't in our vocabulary. We're relentless about excellence—in every call, every email, every interaction. Our clients trust us with their customers, and we treat that trust like gold.
The best idea wins, regardless of who it comes from. Junior agents can challenge senior leaders. We experiment, fail fast, learn faster, and celebrate both wins and lessons equally.
We share company metrics, challenges, and wins with everyone—from interns to executives. No hidden agendas, no corporate jargon. Honest conversations build trust, and trust builds great teams.
Different backgrounds, perspectives, languages, and experiences make us stronger. We actively champion inclusion, equal opportunity, and creating spaces where everyone belongs.
Stagnation is the enemy. We invest heavily in learning—certifications, workshops, mentorship programs, and career pathways that turn contact center agents into operations leaders.
Start your day with complimentary breakfast at our cafeteria. Fuel up with fresh South Indian breakfast, parathas, or continental options—all subsidized at ₹10.
Join the 15-minute team huddle. Share wins, challenges, and get aligned on daily goals. No PowerPoints—just real conversations.
Settle into our ergonomic workstations with noise-canceling headsets, dual monitors, and AI-powered tools that make your job easier, not harder.
Lunch break in our multi-cuisine cafeteria or relax in our game zone with foosball, carrom, and PS5. Mental breaks fuel productivity.
Attend optional skill-building workshops—communication mastery, AI tools training, leadership development, or technical certifications. All during work hours.
Need a breather? Visit our wellness room for meditation, yoga mats, or just a quiet moment. Mental health isn't a luxury—it's essential.
End-of-day recognition ceremony. Top performers get instant rewards—Amazon vouchers, movie tickets, or extra time off.
Hop on our AC transport service that covers 20+ routes across Ranchi, Kolkata, and Bengaluru. Safe, punctual, and free for all employees.
Friday socials? Monthly town halls? Quarterly team offsites? We believe strong bonds outside work hours create magic during work hours.
We don't just offer jobs—we offer careers, community, and care
Medical insurance for you + 3 dependents, annual health checkups, on-site doctor, and mental health counseling
Sponsored certifications, leadership training, internal job rotations, and clear promotion paths every 6-12 months
Performance bonuses, festival advances, financial planning workshops, and zero-interest emergency loans
Flexible shifts, work-from-home options, 24 paid leaves annually, parental leave (6 months maternity, 3 weeks paternity)
On-site daycare, nursing rooms, flexible return-to-work programs, and childcare assistance
Subsidized gym memberships, yoga classes, sports tournaments, and annual wellness retreats
Birthday surprises, festival bonuses, anniversary gifts, spot awards, and quarterly performance incentives
Paid volunteer days, CSR initiatives, skill-sharing programs, and partnerships with local NGOs
We're proud to have a workforce that mirrors India's incredible diversity. Our team speaks 12+ languages, represents every major religion, and includes people from 15+ states.
Gender Equity: 42% women in our workforce with initiatives to reach 50% by 2027
LGBTQ+ Inclusive: Gender-neutral policies, Pride celebrations, and ally training programs
Differently-Abled Hiring: Accessible infrastructure and dedicated roles for differently-abled talent
Rural Talent: 65% of our hires come from Tier-2/Tier-3 cities, proving talent has no geography
Anti-Discrimination: Zero-tolerance policy with anonymous reporting channels and swift action
Women in Workforce
Languages Spoken
States Represented
Tier-2/3 City Hires
Real stories from real people who make Outer Orbit what it is
I joined as a fresher in 2022. Today, I'm a Team Lead managing 15 agents. The growth here is real—not just promotions, but actual skill development. They invested in my AWS certification, and now I'm leading cloud migration projects.
Team Lead - Technical Support, Ranchi
When my daughter was born, I thought I'd have to quit. Instead, OOT gave me 6 months paid leave, flexible hours, and access to the on-site daycare. I'm now back full-time and thriving. This company cares about mothers.
Senior Agent - Customer Support, Kolkata
As someone from a small town in Jharkhand, I never thought I'd work on international campaigns. OOT trained me in accent neutralization, gave me exposure to US clients, and now I handle enterprise accounts. Dreams do come true!
Account Manager - Enterprise Sales, Bengaluru
We deliver measurable outsourcing solutions that drive customer success and growth.
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