Our Team

Meet Our COO

Poonam Chettri oversees operations at Outer Orbit Technologies, ensuring seamless execution of our BPO and customer experience services.

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Poonam Chettri
Chief Operating Officer

Poonam Chettri

Ms. Poonam Chhetri, Chief Operating Officer of Outer Orbit Technologies, is a powerhouse of operational excellence with over 15 years of multifaceted experience across high-stakes industries. Having climbed the leadership ranks through global powerhouses such as KPMG, HSBC, and Analog Design Labs, Poonam brings a rare blend of human capital strategy and disciplined operational execution to the C-suite.

Phone Number
+91 987 654 3210
Operational Skills

Poonam's expertise lies in optimizing operations, managing teams, and implementing efficient processes for superior service delivery.

Process Optimization

94%

Team Management

91%

Quality Assurance

89%
Professional Experience

Poonam's career demonstrates her progression through operational leadership roles in the BPO sector.

1 st

Chief Operating Officer
2020 - Present (Outer Orbit Technologies)

2 nd

Operations Director
2017 - 2020 (BPO Solutions Ltd)

3 rd

Senior Operations Manager
2013 - 2017 (Customer Care Services)

4 th

Operations Supervisor
2008 - 2013 (Call Center Operations)

Trusted by 50+ Global & Indian Brands

IndiaMart
LiveKeeping
FutureTech
InfoAssured
L&T
Bajaj Finserv
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